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Based on its information and relations and customer service branch owing to its huge financial and human resources, the Customer Service Section maintains fruitful and ongoing communication with all the community segments through all means of media and by issuing awareness brochures and leaflets with the aim to control the incidents and perils and to highlight the Civil Defense efforts in saving lives and third party properties.
 
With the increase of the responsibilities conferred on the General Directorate of the Civil Defense in Abu Dhabi it has become imperative to us in the Customer Service Section to be well prepared in all fields and improve our services and continuous communication and interaction with the government and private departments and authorities as well as with the various community institutions in order to achieve the goals and objectives of the civil defense. We strive to achieve the same through the activities, exhibitions and conferences with such authorities in order to ensure satisfaction of all the parties dealing with the customer service by proactive follow-up and participation in all activities related to the awareness of accidents of all types, control of their risks in order to achieve a well secured and stable community.

 



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